Patient Information

We know that a hospital stay can be a stressful time for you and your family. At Riverside Health Care, we do whatever we can to make your hospital visit as comfortable and as safe as possible.

Please note that Riverside Health Care has a Fragrance Free Environment. Please feel free to contact us with any questions you may have.

What to Bring

If you expect to be staying overnight, you are welcome to bring your own toiletries, sleepwear and reading materials. Talk to your doctor about other needs based on the nature of your visit before arrival, and watch our Preparing for Surgery videos to help guide you through your health care journey. 

Pack it

  • Ontario Health Card
  • All current medications in original containers if possible
  • Insurance coverage information
  • Credit card for goods or services not covered
  • Pajamas, robe or nightgown, and slippers with a non-slip sole
  • Comfortable clothing and footwear for returning home
  • Prescription eyewear and storage cases

Leave it

  • Valuables such as rings, watches, jewellery
  • Large sums of money
  • Larger electronics
  • Products with scent

NOTE: If your admission is unexpected, please send your valuables home. The hospital assumes no responsibility for patient's possessions.

Be Involved in Your Health Care

If you have concerns which require immediate attention, please tell your nurse or speak with the person in charge in your area. Alert staff of any allegies or sensitivities you may have. Please follow posted instructions regarding infection control procedures and if you are unsure, ask the nursing staff for assistance. Ask your Nurse about any new medication ordered for you. Check your medications before you take them and let the Nurse know if they don't look right. Only take medications or vitamins given to you by the nursing staff.

Please view our Patient Information Handbook for more information.