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Terms and Conditions of Use

Last Updated: April 9, 2018.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE POLICY ("TERMS") FOR THE RIVERSIDE HEALTH CARE FACILITIES INC. WEBSITE ("RHC SITE" OR THE "SITE") AND SOCIAL MEDIA CHANNELS CAREFULLY. BY USING THIS WEBSITE, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, PLEASE DO NOT USE THIS WEBSITE. RIVERSIDE HEALTH CARE, INC. RESERVES THE RIGHT TO CHANGE, MODIFY, ADD, OR DELETE PORTIONS OF THIS POLICY AT ANY TIME. YOUR CONTINUED USE OF THIS WEBSITE FOLLOWING ANY CHANGES TO THE TERMS WILL MEAN THAT YOU ACCEPT THOSE CHANGES. PLEASE REFER TO THE DATE LISTED ABOVE TO DETERMINE WHEN THE LAST CHANGES WERE MADE.


TERMS AND CONDITIONS OF USE POLICY


IT IS IMPORTANT THAT YOU READ ALL OF THESE TERMS AND CONDITIONS CAREFULLY.

Use of Site

This website ( the “Site”) is provided by Riverside Health Care Facilities Inc.(“Riverside” or “RHC”) (being “us”, “we” or “our”) including all its centres, sites and institutes. Your access to and continued use of this Site and any of Riverside’s social media channels (including but not limited to Facebook, Twitter, Instagram, Snapchat, LinkedIn) constitutes your acceptance of, and is conditional upon, your continued acceptance of and compliance with these General Terms and Conditions of Use (“Terms”) and all applicable laws. “Use” of the Site collectively includes:

  • Visiting or using the Site including without limitation to use, access, or download, text, data, images, PDFs, videos , articles, illustrations, i-learning modules, newsletters, animations, games, views, opinions or other materials, including any materials submitted by you (“Submitted Content”), which is collectively referred to as “Content”; and/or
  • Visiting or using the Site including without limitation to submit, post or upload your images, text, data, illustrations, animations, videos, illustrations, or other Submitted Content to the Site.

Each time you Use the Site you signify your acceptance and agreement, and the acceptance and agreement of any person or entity on whose behalf you may act, without limitation or qualification, to be bound by the Terms. You represent and warrant that you have the legal authority to agree to and accept this agreement on behalf of yourself and any person or entity you may represent.


IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS YOU SHOULD NOT USE THIS SITE.

Modifications

Riverside reserves the right in its sole discretion to add, remove, modify or otherwise change these Terms at any time. Your continued Use of the Site following the posting of any such changes will mean you accept the changes. If any change to the Terms is unacceptable to you, you should cease using the Site.

Riverside reserves the right, in its sole discretion, to add, remove or modify any Content on the Site. Riverside reserves the right, in its sole discretion, to correct any errors or omissions to any part of the Site but has no duty to do so, and the Terms shall apply to any such changed version of the Site.

Ownership

This Site, its Content, and all associated copyright is owned by Riverside. The Site and all of its Content is the property of Riverside and/or others and is protected by Canadian and International copyright, trademark and other laws. Your use of the Site does not transfer to you any ownership or other rights in the Site or its Content. Any unauthorized distribution, transmission or publication is strictly prohibited.

Permitted Use

Except as otherwise stated in these Terms, You may use this Site only for your own lawful, personal, non-commercial purpose. You are granted a limited non-exclusive, non-transferable, non-sublicensable authorization to use the Content for personal non-commercial use only provided the Content is not modified and all copyright and other proprietary notices are retained. Any other use is strictly prohibited without our prior written permission and the permission of the applicable rights holders; none of the Content may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written consent of an authorized representative of Riverside.

User Conduct – Submitted Content

You acknowledge that all information, text, images, audio, video, designs, names, logos, trade-marks, data, code or other information, material or content submitted by any user including yourself, whether publicly or privately posted, emailed, transmitted, uploaded or otherwise submitted to us via this Site or one of our social media channels (collectively “Submitted Content”) is the sole responsibility of the person from which such content originated.

You acknowledge and agree that you are entirely responsible for all of your Submitted Content that you post, email, transmit, upload or otherwise submit via this Site and/or pursuant to the services we make available via this site (the “Services”), including without limitation the accuracy of the Submitted Content. We do not control the Submitted Content posted via the Site and, as such; do not guarantee the accuracy, integrity or quality of such Submitted Content. Under no circumstances will Riverside be liable in any way for any loss, damage or injury related to, or arising as a result of, any use of any Submitted Content, including but not limited to, any errors or omissions in any Submitted Content, or any loss or damage of any kind incurred as a result of the use of any Submitted Content posted, e-mailed, transmitted, uploaded or otherwise submitted via any Service or Platform.

We encourage you to exercise caution when speaking about your personal medical condition, diagnosis, and treatments or those of others.

Please do not disclose any personal information such as medical records, your location, contact information, financial information, etc.

The views and opinions expressed on Riverside’ social media pages reflect the thoughts of the individual online users and not necessarily those of Riverside.

YOU AGREE NOT TO POST, EMAIL, TRANSMIT, UPLOAD OR OTHERWISE SUBMIT ANY SUBMITTED CONTENT THAT:

  • Is offensive as determined by Riverside, in our sole discretion, including, without limitation, content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • Harasses or advocates harassment of another person;
  • Could be harmful to minors;
  • Involves the transmission of "junk mail", "chain letters", unsolicited mailing or "spamming";
  • Promotes information that is false, misleading, illegal or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  • Infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party including, without limitation, promoting an illegal or unauthorized copy of another person's copyrighted work;
  • Contains restricted or password only access pages, or hidden pages or images;
  • Displays pornographic or sexually explicit material of any kind;
  • Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under the age of 18;
  • Provides instructional information about illegal activities;
  • Solicits passwords or personal identifying information from other users;
  • You do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information);
  • Involved in commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, and pyramid schemes, without our prior written consent; and
  • Contains or will contain any disabling mechanism or protection feature designed to prevent its use, including any clock, timer, counter, computer virus, worm, software lock, drop dead device, Trojan horse routine, trap door, time bomb or any other codes, designs, routines or instructions that may be used to access, modify, replicate, distort, delete damage or disable the Content, any Services or this Site and any world wide web pages or any operating system software or hardware on which such Content, Service or Site is operated or displayed except as specifically designed into the Content.

Riverside has the right to remove any Submitted Content that violates the above Terms and Conditions or is otherwise objectionable, in Riverside’s sole discretion. You agree that you bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge and agree that we may preserve Content and may also disclose Content if required doing so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

  • Comply with legal process;
  • Enforce these Terms;
  • Respond to claims that any Content violates the rights of third-parties; or
  • Protect our rights, property, or personal safety and those of our users and/or the public.

Disclaimer

The Content on this Site is provided for EDUCATIONAL / INFORMATIONATIONAL purposes only. The Content is not designed or intended to constitute medical advice or to be used for diagnosis. Riverside makes reasonable efforts to ensure that the content developed by Riverside is reliable when posted. Riverside does not control Submitted Content contributed by other users to the Site and you should not assume such content has been reviewed or endorsed by Riverside.

You acknowledge when you Use this Site that:

  • Your Use of and any reliance by you on this Site is at your own risk;
  • You are solely responsible for your Submitted Content provided to the Site; and
  • Riverside makes no representations or warranties regarding the accuracy, quality, completeness, timeliness, appropriateness or sustainability of the Content. Riverside assumes no obligation to update the Content or advice on further developments concerning the topics mentioned in the Content.

Please consult with a health care provider before making any decision regarding treatment or medication. Due to unique individual needs, you should always consult your primary healthcare provider to determine the appropriateness of any Content for your specific situation and before making any decision regarding your medical condition, diagnosis, treatment or medication. Online resources are not a substitute for the personalized judgement and care of a trained professional.

IF YOU REQUIRE EMERGENCY HELP, CONTACT YOUR LOCAL EMERGENCY SERVICES: IN ONTARIO CALL 911 OR GO TO YOUR LOCAL HOSPITAL EMERGENCY ROOM.

RIVERSIDE DOES NOT ACCEPT ANY LIABILITY FOR YOUR USE OF THE SITE, AND YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED RESPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ALL OF WHICH ARE DISCLAIMED BY RIVERSIDE TO THE FULLEST EXTENT PERMITTED BY LAW.

Limitation of Liability

You agree that in no event shall Riverside, its affiliates, its officers, directors, employees, agents, licensors or their respective successors and assigns have any responsibility or liability for any special, indirect, incidental or consequential losses or damages of any kind, including, without limitation, personal injury resulting from following any advice or information given on the Site, any loss or damages in the nature of or relating to lost business, lost savings, lost data or otherwise, regardless of the cause – and in no event shall any of those persons or entities be liable for monetary damages, under this agreement, whether arising in contract (including fundamental breach), tort (including negligence), or otherwise.


THIS APPLIES EVEN IF RIVERSIDE KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

Third Party Content

Riverside expressly disclaims any and all liability for the acts, omissions or conduct of any third-party user of the Site or any advertiser or sponsor of the Site (collectively, a “Third Party”). Under no circumstances shall Riverside or its affiliates, officers, directors, employees, agents, or licensors be liable for any injury, loss, damage (including special, indirect, incidental or consequential damages), or an expense arising in any manner whatsoever, directly or indirectly, from (1) the acts, omissions, or conduct of a Third Party; or (2) any use or inability to use any content located at or made available at any website linked to or from the Site.

IF YOU DECIDE TO ACCESS OR USE ANY LINKED WEBSITE OR CONTENT, MATERIALS, SOFTWARE, GOODS OR SERVICES FROM ANY WEBSITE LINKED TO OR FROM THE SITE, YOU DO SO ENTIRELY AT YOUR OWN RISK.

You hereby release Riverside and its officers, directors, employees, agents and their respective successors and assigns from any injury, loss, damages or expenses that you may incur, and agree not to assert any claims against them, arising directly or indirectly from your purchase or use of any products or services referenced by or made available through the Site or by third parties through the Site.

Indemnity

You hereby agree to indemnify, defend and hold harmless Riverside, its affiliates, officers, directors, employees, healthcare practitioners, agents, licensors, and all third parties mentioned at the Site, from and against all claims, actions or demands, and losses or damages relating thereto, alleged to result from or resulting from your Use of the Site and its’ Content or your breach of the Terms.

Prohibited Activities

Except as otherwise provided in these Terms, You may not directly or indirectly:

  • Copy, reproduce, reuse, transmit, adapt, publish, frame, post, upload, modify, broadcast or distribute any Content in any way, without our prior written permission;
  • Use or attempt to use another person’s password, account, likeness, or other information in connection with the Site;
  • Impersonate any person or entity, including without limitation any Riverside employees, officers, directors, or healthcare practitioner’s in connection with the Site;
  • Register an email that you do not own or do not have permission to register from the owner;
  • Post or transmit any Content to the Site that is unlawful, harmful (including any virus), threatening, libellous, defamatory, obscene, inflammatory, pornographic, indecent or profane or that could constitute or encourage a violation of any law;
  • Scrape any Content from this Site, whether automatically or manually;
  • Disrupt or interfere with any other person’s use or enjoyment of the Site; or
  • Attempt to obtain unauthorized access to parts of the Site that are restricted from general access.

Links/Linking

This Site may contain links to other websites that are not under the ownership or operation of Riverside. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. If you use these sites, you do so at your own risk. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your computer system. You should take notice when you leave this Site and read the privacy policies and terms on these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites.

Linking to this Site

Riverside welcomes links to this Site subject to the Conditions for Linking described below. You agree that by linking to this Site, you and the owner of the linked website will be deemed to have agreed to the following Conditions for Linking:

  • The linked website shall not frame any part of this Site or use any other methods or techniques to alter the visual presentation of this Site; make or imply any endorsement or recommendation of you, the owner of the linked website, or any products or services mentioned on the linked website, without the prior written consent of Riverside; misrepresent the relationship of yourself or the website owner with Riverside or present false or misleading information regarding Riverside or its services; and contain any materials that are offensive or promote information that is false, misleading or illegal or promote illegal activities.
  • Links may be made to the Site’s homepage, however, where appropriate we encourage “deep linking” to relevant pages rather than to the Site’s homepage.
  • Riverside can terminate right to link to Site and use of Licensed Marks.
  • Riverside may amend the Conditions for Linking at any time and you and the website owner agree to be bound by such amended Conditions for Linking.  

Website Privacy

Riverside respects your privacy; we do not sell, rent, or trade personal information about our Site users. We collect, use, and disclose personal information only with your consent, and after identifying the purposes for which the personal information is collected, or as otherwise permitted or required by applicable law. Generally, information may be collected to improve the operation of the Site, process requests, and/or respond to feedback. We also use contact information to send periodic updates, alerts or bulletins to subscribers who have opted to use these services when available. You may at any time request in writing that we discontinue the use of personal information for the purposes described herein.

Information Collected Automatically on Use of Site

The Site may automatically collect information including but not limited to the Internet Protocol (IP) address of your computer, your operating system, the parts of the Site you visit, the pages and images viewed, the content you post or download from the Site and your internet service provider’s IP address. Such information collected is generally used to improve the Site and for Site administration purposes. The information may be used to create aggregate tracking information reports regarding Site traffic patterns and Site user demographics.

Privacy of Personal Information and Personal Health Information

Riverside is committed to protecting the privacy of personal information under our custody and control in accordance with Ontario’s Health Information Protection Act, as well as public expectations for privacy and internationally accepted fair information principals. In accordance with the The Health Information Protection Act, comprised of both the Personal Health Information Act and the Quality of Care Information Protection Act , Riverside has a set of rules, set out in our Privacy Policy, which addresses how it will deal with the privacy of personal health information that we acquire about our patients. This policy is intended to ensure compliance with all legal and regulatory restrictions and privacy of personal information, confidentiality, and breach in patient privacy and communication system policy. An overview of the Riverside Privacy Policy is located on the Privacy & Confidentiality page. We regularly review our privacy practices for our various activities, and update our policy.

During your Use of the Site you may choose or be requested to voluntarily provide personal information such as your email address and name for the purposes of communications or for accessing certain features of the Site. Riverside may use such personal information to communicate with you. By using this Site, you signify your consent to the collection, use and disclosure of your personal information in accordance with the Terms. If you do not agree with the Terms, you should not use the Site.

Children under 13 must get permission from a parent or legal guardian before submitting any personal information to the Site. Riverside urges all parents and legal guardians to supervise their children’s exploration of the Internet and any online services, and to teach their children about protecting their personal information online.

Privacy Contact Information -

If at any time you wish to be excluded from future contacts, or to discuss your privacy options, email: privacy.officer@rhcf.on.ca we will accommodate your request. If you have questions, concerns or complaints relating to our privacy practices or privacy policy, please contact the Riverside Privacy Office at:


Riverside Health Care Inc.,

110 Victoria Avenue

Fort Frances, Ontario

P9A 2B7 CANADA

Email: privacy.officer@rhcf.on.ca

Phone: 807-274-4847

Use of Cookies

A cookie is a small text file placed on your computer through your browser when you visit the Site. Cookies are used for a number of purposes such as to track the Site’s user traffic patterns and to personalize your online experience on this Site. You may refuse the use of cookies by using the appropriate settings in your internet browser if your browser permits. However, by doing so you may be unable to use the full functionality of this Site. This site at times may also use “remarketing pixels”.

Riverside Foundation for Health Care and Electronic Commerce

Certain donations to Riverside are managed by the Riverside Foundation for Health Care. The Riverside Foundation uses password protocols and secure websites to protect personal and other information received when an online donation is made or merchandise is purchased. For more information, please consult the Riverside Foundation's website and Privacy Policy.

Governing Law

This is a Canadian website and its content is intended for Canadian residents only. The laws of the Province of Ontario shall govern this agreement and any dispute or claim based on your use of the Site or the Information and Uploaded Content. You agree that any action or proceeding related to this agreement or your use of the Site shall only be brought by you in the courts of the Province of Ontario.

General

Terms constitute the entire agreement between Riverside and all users; independent parties; no waiver of any provision valid unless in writing; Riverside failure to enforce any of the specific provisions of the Terms shall not be construed as a waiver of any such right or provision; inures to the benefit of Riverside, the parties and their respective permitted successors and assigns.