Riverside Health Care Accessibility Plan

Riverside Health Care is committed to creating an inclusive environment and accessible care. Accommodating the needs of our patients, clients, residents, visitors and staff members is integral to delivering the highest quality of care possible.

We are continually working to make all our spaces more accessible, across the Rainy River District.

The Accessibility for Ontarians with Disabilities Act (AODA) was introduced in 2004, with the objective of the related standards that have been put in place intended to create a barrier-free and fully accessible Ontario by 2025. The Accessibility Standards for Customer Service required our organization to meet a number of requirements by January of 2010 that would ensure we were embedding the principles of accessibility in our interactions with our clients, residents, and patients. A set of Integrated Standards were introduced since that time which include regulations addressing information and communications, employment, and transportation. This multi-year plan describes when these requirements will be met, in addition to outlining our ongoing efforts to be as barrier-free as possible.

Riverside Health Care Accessibility Policy

Accessibility Form

In our ongoing efforts to reduce the barriers to accessibility for people with disabilities we would like to invite you to share your experience with us. Did you have difficulty accessing our services because of the physical environment or the knowledge of our staff members? Was there anything that you found to be especially helpful? We like to know where we can make improvements and, when we're doing something right, we want to make sure we keep doing it. Your feedback will help us with these efforts.

*This feedback pertains to (choose all that apply): :

This feedback pertains to (choose all that apply): Community Health Service Building (206 Victoria Avenue, Fort Frances)
Emo Health Centre
LaVerendrye Hospital (110 Victoria Avenue, Fort Frances)
LaVerendrye Non-Profit Supportive Housing
Rainycrest Long Term Care
Rainy River Health Centre

*Did you have any difficulties with the physical environment (walkways, doorways, lighting, etc.)? :

Did you have any difficulties with the physical environment (walkways, doorways, lighting, etc.)? Yes
No

If yes, please describe the barrier and any suggestions you might have for improvement. :

Is there anything else that Riverside Health Care could do to improve services to persons with disabilities? :

You can submit your feedback anonymously by clicking on the "Submit" button now, but if you would like to be contacted, please enter the following information:

Name:

Phone:Phone PrefixPhone Line NumberPhone Extension

ext.

Email:

If you would like us to send you a paper copy of this survey, please provide your mailing address here:

Address:

(IMPORTANT: Do not enter confidential or medical information in your comment.)

Patients and Visitors

Riverside Health Care Accessibility Plan

Accessibility Form

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Patients and Visitors

Riverside Health Care Accessibility Plan

Accessibility Form

We are processing your submission.Please do not press back or refresh.

We are processing your submission.
Please do not press back or refresh.