Telephone Service Fully Restored Across All Riverside Sites

November 20, 2025

Riverside Health Care is pleased to announce that telephone service has been fully restored across all facilities and programs. Technicians have completed the necessary repairs, and all incoming, outgoing, and internal phone lines are operating normally. The previously issued Code Grey – Infrastructure Failure has now been cleared.

We extend our sincere appreciation to our dedicated staff - from the teams who worked diligently to help restore service, to the front-line staff who managed backup communication protocols, and to everyone in between who helped maintain operations throughout the disruption. Their coordinated efforts ensured continuity of care across our system.

We would also like to thank our community for their patience and understanding during this outage. The safety and well-being of those we serve, along with the safety of our team members, remain our highest priority.