Riverside Health Care has an opening for a Full-Time
Health System Navigator position. The successful candidate must be able to meet
the normal requirements of the job and possess the following qualifications:
QUALIFICATIONS NECESSARY
·
Two-year Post-Secondary Diploma in Health or Social Sciences field or,
related discipline
Registered with a regulatory body with the ability to practice
psychotherapy and five (5) years’ work experience in the health and /or social
work field.
Experience working with
Indigenous populations.
Fluency with Anishinaabemowin
is an asset
Clinical experience is
preferred.
Demonstrated knowledge
and experience with opioid and opioid-related addictions, issues, and
challenges.
Demonstrated knowledge
of the health care system and community-based resources found throughout the Northwest
region
·
Work experience in
primary care is an asset.
Knowledge of Informed
Decision Making, Patient Capacity, and Patient Rights and Consent for
Treatment.
Knowledgeable with ASSIST Training Suicide and Domestic Violence risk
assessment skills, Crisis Intervention and the creation of safety plans for
youth and adults.
Possess highly
effective oral and written communication and organizational skills.
Strong interpersonal
and team building skills.
Demonstrated initiative
and experience working independently and with minimal supervision.
Proven ability to
develop and maintain effective working relationships with others both internal
and external to the organization.
Demonstrated critical
thinking skills and problem solving.
Knowledge of, and in
compliance with relevant legislation in health and safety and employment, (e.g.
OH&S Act and its Regulations, AODA, Human Rights Code).
Capable of performing
essential duties of the job.
BASIC
RESPONSIBILITIES:
Promotes optimal
patient and clinical outcomes.
Ability to work
effectively under high pressure or stressful conditions and to meet multiple
competing demands.
Become part of a
dedicated team who provide health system navigation to a cohort of
patients/clients that have addictions to opioid, other substances and
concurrent disorders.
Commence care in an
effort to initiate services and assess for eligibility for patients acquiring
applicable resources. Provide assistance with accessing clinical and supportive
care services offered in the Rainy River District and its communities.
Help to create
effective links between appropriate health and social services through
assessment and referral.
Assist clients/patients
to engage pro-actively with community, family and friends through the
establishment of goals and inter-agency case. conferences in an effort to
promote holistic and autonomous care.
In the advocate role,
specifically assist to assure that cultural and linguistic diversity are
acknowledged and that the mental, emotional, physical and spiritual needs of
the patients/clients and caregivers are heard and understood by health care
providers.
Ensure continuity of
care with clients/patients and caregivers in the form of follow-up
communication; as required.
Ability to function in
an Electronic Records system to document care and submit statistical data.
Enhance the links
between community resources to address the needs of patients/clients and work
to monitor, reassess and continually evaluate patients/clients who present in
crisis in a dynamic environment.
Communicate effectively
across interagency, multidisciplinary and interdisciplinary teams.
Provide education to
health/social service providers in health systems navigation, addictions &
mental health issues.
Review and follow up on
afterhours Crisis Response referrals with the Crisis Response Manager
Shift schedule may vary
based upon operational needs.
Sit on various
community committees for case planning, crisis planning, homelessness
interventions
Strong data collection,
strengths and needs assessment skills
Advocacy and assistance
in coordination for transfers to Schedule 1 mental health care facilities
SPECIFIC
DUTIES:
Consults with the
health care team and community agencies regarding patients/clients and
caregivers to obtain, provide or exchange information relative to the
patient's/client's health care and psychosocial well-being
·
Works closely with
health care team and community partners to identify gaps in service, working
towards consistent car
·
Work with clinical team
of nurses, discharge planner and doctors for safe discharges to community
Regularly assist mental
health and addictions patients with coping strategies and stabilization while
in care.
Collaborate regularly
with Director Emergency Services & Ambulatory Care and District Police
services in an effort to identify gaps in service and initiate process
improvements.
Advocate for the
mental, emotional, spiritual, cultural needs of all patients/clients on
community and hospital committees, such as; the interagency care giver group,
human trafficking committee, Situation Table, etc.
Travel in the region,
as required.
Act as a lead to ensure
an effective care plan for patients/clients is in place with other care team
members by the scheduling and facilitating of case conferences and regular
check-ins.
Consider and act on
both a local and a system level.
Demonstrate an
understanding of opioid and other related substance use disorders and perform
complex care planning and management
·
Work and communicate
effectively in an interdisciplinary environment with a variety of health care
professionals, such as; nurses, physicians, social workers, case managers and
all other allied health/social service providers.
Ensure that all
patients/clients have equal and fair access to health care and essential social
services and community resources.
Connect with
Transitional Housing Staff Program workers in order to facilitate admissions
for Transitional Housing Program
Connect with Community
agencies to provide assistance for smooth transitions and follow up for
community program referral
·
Work closely with
clinical teams to effectively manage, collaborate, communicate and respond to
patient/client needs.
Contribute to
patient/client data collection for quality and reporting requirements.
Identify and maintain
key relationships with health and social service providers in an environment of
competing priorities and demands.
Knowledge of
legislative requirements, medical-legal issues and a commitment to remaining
current on best practice guidelines.
Professional and
respectful of protocol and confidentiality.
Other duties, as
assigned, by Director Emergency Services & Ambulatory Care.
Participation in daily
bullet rounds and consultation with Indigenous Care Coordinators.
Facilitate and
follow-up on Mental Health Assessment Team consults.
REPORTING:
This position reports
to the Director Emergency Services & Ambulatory Care.
POSITION AVAILABLE:
This Full-Time position will
commence: As soon as possible.
Riverside Health Care may
begin interviews prior to the closing date indicated.
CONDITIONS OF EMPLOYMENT:
. Human
Resource Policies
. Corporation
Policies
. Departmental
Policies
. Satisfactory
Vulnerable Sector Check
. Valid
Class ‘G’ Driver’s License
. Registration
with regulatory body