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POSITION
(Title):
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Full Time Quality Safety Risk Coordinator
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DEPARTMENT/SERVICE
AREA:
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Administration – Risk Management
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SITE:
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Primarily at LaVererndrye
General Hospital with
Corporate support for all
sites. Travel to Rainycrest,
Rainy River and Emo Health
Centres as required
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REPORTS
TO (Title):
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Director, Risk Management
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REQUIRED
QUALIFICATIONS:
Registered Nurse with current Certificate of Competence from the
College of Nurses of
Ontario.
Baccalaureate Degree in Nursing.
Minimum of 3-5 years hands on clinical experience with ability to
understand and
navigate the patient care process.
Patient Safety / Risk Certification preferred. Incumbent required to
enroll within 6
months of hire.
Demonstrated knowledge in the following areas quality/process
improvement, risk
management, patient safety, just culture and project management
preferred.
Well developed critical thinking and decision-making skills carrying
out activities in an
ethical manner per RHC Ethical Framework.
Strong interpersonal and communication skills; required to effectively
communicate and
collaborate with management, committees, unions, workers, and outside
agencies.
Recognized for ability to demonstrate extreme discretion and diplomacy
when handling
confidential matters and materials.
Strong relationship building, facilitation, leadership and negotiation
skills.
Ability to review and analyze data and ability to generate metrics as
well as written and
verbal reports.
Demonstrated self starter with the ability to work in a complex fast
paced and variable
work environment, requiring flexibility and potential extended and/or
varied work
hours.
Exceptional organizational and time management skills with the proven
ability to
prioritize and manage competing demands and manage and accurately
organize time
sensitive documentation.
High degree of knowledge of relevant legislation, regulations, and
jurisprudence in
information management, health and safety and employment, and long-term
care,
including, but not limited to the Excellent Care for All Act (ECFAA),
Quality of Care
Protection Act (QCIPA), Personal Health Information Protection Act
(PHIPA),
Occupational Health and Safety Act (OSHA), Ontario Human Rights Code,
Health Care
Consent Act, Workplace Safety Insurance Act (WSIA), and Accessibility for
Ontarians
with disabilities Act (AODA), and Fixing Long Term Care Act.
Advance computer skills proficient using Microsoft Word, Excel, Power
Point, Outlook
and Presentation applications.
Proficiency using risk management software, and human resources
information systems
an asset.
Demonstrated satisfactory work performance and attendance history
BASIC
RESPONSIBILITIES:
The QSR Co-ordinator will assist in managing a comprehensive integrated
risk management
program through promoting a culture of safety throughout the organization
(clinical and nonclinical). The QSR Co-ordinator independently supports the
identification, assessment,
mitigation, and monitoring of clinical, operational, financial, legal and
reputational risks across
the corporation. This will involve gathering and analyzing patient safety
and risk data for
patterns and trends in delivery of care and services, organizational day
to day operations to
identify gaps, risks, and areas for improvement. Working collaboratively
with leadership, staff,
legal counsel, and external partners the Co-ordinator contributes to
organizational resilience,
regulatory compliance and the delivery of safe, high quality patient care
while upholding
privacy and confidentiality obligations under applicable legislation.
SPECIFIC
DUTIES:
Incident Reporting System:
Assists in maintaining and monitoring the safety event reporting system
on a daily basis.
Reviews incoming safety reports for completion and accuracy and flags
issues for followup wit the most responsible person
Analyze patient safety data to identify trends and actionable items to
advance a just
culture
Assists in the preparation of reports in the form of tracking,
trending, graphs or analyses
regarding patient safety events.
Reviews all incidents and complaints representing risk exposure to
Riverside Health
Care.
Ensures timely reporting of required events to Health Canada in support
of Vanessa’s
Law
Quality, Safety and Risk Management:
Assists with maintenance and updates to the risk register, risk
scoring, monitoring tools
and reports.
Provides support on an organizational basis through consultation and
education on risk
reduction strategies.
Collaborate with Professional Practice Specialist, Privacy Officer,
Infection Control,
Occupational Health & Safety, and other stakeholders to align risk
practices.
Utilizes several quality and risk tools, lean methodologies to ensure
quality
improvement and risk management best practices are being followed at all
times
Support interdisciplinary quality of care reviews and incident analysis
Assists in the timely investigation of select safety events through the
implementation of
cause analysis and use of other investigative tools.
Assist with coordination to support claims investigation, including
record review,
witness interviews, documentation, and preparation of factual summaries.
Provide guidance and support to leaders and staff involved in claims
regarding process
expectations, documentation, and timelines
Maintain accurate records and recommendations and actions required
because of an
incident analysis.
Establishes and maintains effective relationships with staff, managers,
and physicians in
order to influence and advance safety practices and behaviours.
Attends working groups/committees throughout the organization to
provide a safety
and risk perspective
Monitor changes in relevant legislation and standards and access
potential
organizational impacts
Reviews coroner’s inquest reports with the appropriate areas of the
organization to
assess the applicability of the recommendations to Riverside Health Care.
Serves as a resource to managers on effective corrective action design
to minimize
event recurrence.
Performs other position related duties as assigned and/or required.
CONDITIONS
OF EMPLOYMENT:
1. Human Resource Policies
2. Corporation Policies
3. Department Policies
4. Must provide satisfactory Vulnerable Sector Check
5. Must maintain valid Class ‘G’ Driver’s License