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POSITION
(Title):
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Full Time RAAM Clinical Coordinator
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DEPARTMENT/SERVICE
AREA:
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Mental Health & Addictions
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SITE:
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Community Counseling
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REPORTS
TO (Title):
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Manager, Mental Health & Addictions
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KEY FUNCTION:
The
Clinical Coordinator oversees the daily operations of the RAAM Clinic Program
and ensures alignment with organizational strategic priorities through
effective operations, project and budget management, performance reviews, and
reporting of the program work.
The
incumbent must be able to work independently with a high degree of initiative,
discretion, and tact, and be willing to work collaboratively and cooperatively
building and fostering strong working relationships with key partners in a
challenging and dynamic environment.
Collaborating
with the Clinical Director, QAA/OHT Executive Lead, Addiction Medicine
Physician, Nurse Practitioner and other internal and external partners, the
Clinical Coordinator will implement the key elements of the organizational
Strategic Plan and the addictions program priorities.
As an
inspirational leader for their teams, the Clinical Coordinator will demonstrate
an approachable leadership style with experience in change management.
QUALIFICATIONS
EDUCATION AND TRAINING:
·
Successful completion of a regulated health professional program
· Current
registration in good standing with a Regulatory College related to a given
health profession.
·
Certification or experience in addiction medicine, harm reduction or mental
health nursing an asset.
· HQBC
Addiction Care and Treatment online course or be willing to complete
· AHS Paces
Program or be willing to complete.
KNOWLEDGE/SKILLS/ABILITIES:
· 5 years
of progressively responsible and related experience required.
· 2 years
recent experience in a managerial or similar leadership role preferred.
·
Experience working in a similar setting/environment preferred (e.g., hospital,
community setting).
·
Experience navigating health care system and partnering with hospital
administration.
· Excellent
human and financial resource management and strategic planning skills required.
· Excellent
interpersonal and relationship building, coaching, mentoring, and team-building
skills that facilitation positive interactions with health care team.
· Excellent
organizational, prioritization, and time-management skills required to
coordinate multiple activities, issues, and projects simultaneously.
·
Collaborative and client service–oriented with the proven ability to work
effectively with a diverse group of colleagues.
· Excellent
verbal and written communication, including presentation/facilitation skills to
a broad range of audiences and effective influencing and negotiating skills.
· Ability
to introduce and effectively facilitate change.
· Proven
ability to think critically and use sound judgment in assessing dicult
situations, coupled with the ability to take a creative and proactive approach
to problem recognition, problem solving, and conflict resolution.
·
Demonstrated commitment to professional development.
·
Demonstrated engagement and commitment to organization’s vision, mission, and
values.
·
Demonstrated record of good performance and acceptable attendance will be
considered as part of the selection criteria.
·
Professional behavior and communication that meets the standards of the
professional regulatory college or association, as applicable, and the
standards of the organization.
· This
position plays a critical role in acting as an advocate for safety and will
demonstrate principles, practices, and processes that will optimize a safe
environment for all.
PERSONAL
SUITABILITY:
·
Demonstrated professionalism in dealing with confidential and sensitive issues.
·
Demonstrated commitment to ongoing professional development.
·
Demonstrated positive work record and good attendance record.
· Flexible
hours may be required.
SPECIFIC DUTIES:
·
Strategically plans, implements, and evaluate new and existing program
developments consistent with organization vision and priorities.
· Works
collaboratively with internal and external partners to plan and coordinate the
implementation of new programs and services with measurable outcomes.
· In
collaboration with the health care team, builds a culture that is focused on
ensuring safety and best practices and delivers the highest possible levels of
client satisfaction.
· Nurtures
and cultivates community linkages/partnerships to support client care and meet
the mission and vision of the RAAM clinic.
· Maintains
an organizational climate that promotes staff development, education,
achievement, quality improvement, research, and professionalism, in
collaboration with the Clinical Director.
· Ensures
that appropriate material resources are available for the provision of quality
client care and manages these resources with budget/contractual arrangements.
· Ensures a
continuous focus on improving the client experience through an open process
that responds to client care issues and includes participation of the health
care team.
· Develops
data gathering for meaningful interpretation to provide accurate information
for program decisions and potential research initiatives.
· Complete
and submit reports in a timely manner for both the organization and external
partners as required.
· Reviews
evaluative indicators and identifies and implements improvement strategies
· Manages
human resources; ensures compliance with professional standards; staff
appropriately ensure cost effectiveness and appropriate use of human resources
within
approved
staffing budget; facilitates communication and problem-solving between all
members of the health care team; assesses and evaluates staffing requirements;
identifies performance management issues and develops action plans for
correction; and counsels staff as necessary, providing guidance regarding roles
and responsibilities.
·
Establishes processes to incorporate client feedback as part of the annual
staff performance reviews and meets with staff annually to review performance
and set annual objectives.
· As a role
model and champion, works to identify and integrate safe, best practices into
daily activities to foster the delivery of safe and exemplary care.
· The
responsibilities described above are representative and are not to be construed
as all-inclusive.
· Provide
clinical duties of assessment, administration of medication, and/or lab tests
as ordered by medical staff
HOURS OF WORK:
This
position will work day shifts.
POSITION AVAILABLE:
This Full Time position will commence: As soon as
possible.
CONDITIONS OF EMPLOYMENT:
1. Human Resources Policies
2. Riverside Health Care Facilities Inc. Policies
3. Riverside Mental Health & Addictions Policies
4. Ontario Substance Abuse Bureau Policies
5. Possession of a Valid Driver’s License