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• POSITION (Title):	Full-Time Clerk I - Registration
  DEPARTMENT/SERVICE AREA:	Registration
  SITE:	La Verendrye General Hospital
  REPORTS TO (Title):	Supervisor Health Records, Registration & Privacy Officer

The Registration department has an opening for a Full-Time Clerk I- Registration. The successful candidate must be able to meet the normal requirements of the job and possess the following qualifications:

QUALIFICATIONS NECESSARY:

§   Minimum Grade 12, or equivalent education

§   Medical Terminology

§   Proficient in the use of computer software, including Word and Excel

§   Understands and maintains confidentiality

§   Effective communication skills, both verbal and written

§   Excellent organizational skills

§   Effective interpersonal skills

  § Ability to act or respond in a crisis situation

  § Ability to multi-task; versatile in changing priorities

§   Ability to work independently as well as in a team

§   Dependable, with an excellent attendance record

§   Telephone etiquette

§   Demonstrates initiative

§   Willing to work shift work

§   Physically capable of performing the essential duties and able to work all shifts

BASIC RESPONSIBILITIES:

1.    Patient registration.
2.    Operate communications systems
3.    Provide reception/information services to patients and visitors
4.    Collection, preparation, audit and distribution of statistical data for the corporation.
5.    Perform basic finance functions.
6.    General office duties.

 

SPECIFIC DUTIES:

Patient Registration

·    Perform all inpatient, day surgery, emergency and clinical patient registrations,

·   Prepare and distribute daily, weekly and monthly reports generated via Meditech for various departments.

·    Assign Health Card Numbers to Newborns.

·    OHIP validation follow-up

Communications

·    Maintain switchboard operation answering all incoming calls and directing them accordingly.

·    Assisting Medical and Nursing staff in contacting tertiary facilities and specialists.

·   Maintain in beeper system and page for all on-call Medical, Nursing Diagnostic Services and Maintenance staff.

·    Responsible for paging of all Codes.

·    Provide information and direction to patients and visitors to the facility.

·    Monitor security cameras, alarm systems and nurse-call system.

·    Assist Nursing with Ambulance Patch Phone.

  · Monitor PHRS (Provincial Hospital Resource system) and communicate pending transfers with the Bed Management Coordinator or their designate

Statistics

·   Verify census with Nursing Units prior to midnight make appropriate changes and submit Finance Clerk.

·    Data Quality Audits on statistical reports to ensure accuracy.

   · Update Critical website

   · Maintain ER Activity Report

Finance

·    Maintain balance Petty Cash

·    Maintain client accounts receivable files

·    Prepare and issue receipts

·    Prepare WSIB billing cards

·    Complete Insurance Forms for Patient Billings

·    Note patient charges on account forms

·    Prepare adjustments on patient accounts for submission to finance

·    Code Responsibility for payment on Outpatient billing copy

General Office Duties

  · Receive and follow work schedule/instruction from the Manager, Patient Information Services and as outlined in established policies and procedures.

·    Maintain patient telephone and television services.

·    Prepare patient charts for Nursing Units.

   · Miscellaneous filing,

·    Promote goals and objectives of the corporation:

  o  Adhere to the Occupational Health and Safety programs, standards and practices.

  o  Adhere to policies and procedures of the department and the corporation.

o    Adhere strictly to principles of confidentiality.

  o Promote continuous quality improvement principles and participate in congoing activities.

  · Basic maintenance of office equipment and report all unsafe/hazardous conditions, defective equipment, etc. to the Manager, Patient Information Services immediately and/or designate.

·    Attend and participate in in-service educational classes, on-the-job training program/workshops, seminars, etc as requested and /or approved.

  · Other related duties as may become necessary, or as directed by the Supervisor of Health Records and Registration

RESPONSIBLE TO:

• This Full-Time positions is responsible to the Supervisor, Registration.
• Salary as per Union Schedule

 

CURRENT ASSIGNMENT:

•     This Full Time position may be required to work days, evenings, nights, and weekends

 

CONDITIONS OF EMPLOYMENT

Must comply with:

1   Human Resource Policies

2.   Corporation Policies

3.   Department Policies

4.   Health and Safety Policies & Procedures

5.   Union Contract